Frequently Asked Questions

​Where do you ship?

We ship to all 50 US states and worldwide.

 

How much is shipping?

Shipping is free to the 48 continental US states. Extra shipping costs may be added to Hawaii, Alaska and international destinations



 

What payment methods do you accept?

We accept major credit cards and PayPal. Any foreign currency will be converted to USD.

 
What happens if I do not receive my order or if my order is damaged?

All orders come with a shipping number. In the event you do not receive your order or your order arrived damaged, please contact us regarding the situation. You will get the option of either a refund or a replacement. 



 

What if I want to return or exchange a product?

Please contact us in order to initiate a return or exchange. When returning or exchanging, the product must be in the condition it was recieved (like-new condition). Refund or exchanged product will be shipped once original product has been received. 

Do you offer customized shirts and products?

Yes we do. Depending on the customization, it is best to contact us requesting a customized item and what customization you would like to make. A price quote will be given. Customized products ARE NON-RETURNABLE, NON-EXCHANGEABLE and NON-REFUNDABLE. 

Where can I go if I need more information or if my question is not on the FAQ list?

You can contact us if you have any questions, comments and suggestions. Please include a subject and a brief message. We will get back to you as promptly as possible. 

 
 
Thank you for shopping with us!

© 2017 Mr. Galaxy Stores.